If you have questions or require more information about importing a vehicle originally manufactured for distribution in the U.S. market, purchased exclusively in the United States.
Toll Free: 1-888-848-8240
Phone: 416 626-6812
For inquiries related to an existing case, please include your case number – found in the top right corner of your Vehicle Import Form – Form 1.
Mon to Fri: 7:00 am to 12:00 am EST
Sat and Sun: 8:00 am to 5:00 pm EST
Hours of service:
Mon to Fri: 8:30 am to 4:30 pm EST
For duties and taxes at importation
In Canada: 1-800-461-9999
Outside Canada: 506 636-5064
For vehicle importation from any foreign countries
Toll Free: 1-800-333-0371
Phone: 613 998-8616
Fax: 613 998-4831